eClinicalWorks Cloud Faxing

Faxes arrive as readable documents, not a stack of paper. DashQuill reads each one, summarizes it, and routes it to the right inbox. Filing it to an eClinicalWorks chart takes a click, and a fax covering several patients can be split so each piece reaches its own chart.

Powering eClinicalWorks practices of all sizes

From the fax line to the chart

A high-volume eClinicalWorks practice can take hundreds of pages a day. Triage is the bottleneck, not transmission.

1

Move your number over

Port your existing fax number so referring providers notice nothing, or add a new one. No hardware is required at any point.

2

Faxes arrive triaged

Each document is read, summarized, tagged by type, and routed. Staff open a queue of described documents instead of untitled page counts.

3

Import to the chart

Pick the eClinicalWorks patient and file it. The document moves straight across, with no download-and-upload detour.

What practices say

Batched documents get separated

Labs and records requests routinely arrive as one long fax covering several patients. Splitting it into individual documents is the difference between filing it correctly and filing it under whoever appears on page one.

  • Split a combined multi-patient fax into separate documents
  • Each part filed to its own eClinicalWorks chart
  • AI summary and document-type tagging on arrival
  • Full-text search across everything ever received
Batched documents get separated

Routing that survives a busy practice

Provider and virtual inboxes, tags, and a resolved status answer the question nobody can usually answer: which faxes from Tuesday still need action?

  • Provider and virtual inboxes instead of one shared queue
  • Tags plus resolved and unresolved tracking
  • Annotate, fill and sign inbound documents in the browser
  • Create referrals from the eClinicalWorks chart
Routing that survives a busy practice

Cloud faxing in eClinicalWorks

Sending, receiving and filing to the chart are live. Faxing a full chart out is still being built.

Cloud faxing in eClinicalWorks
NumberCapabilityStatus
Send faxes from eClinicalWorks Included
Receive faxes in eClinicalWorks Included
Import fax files into the eClinicalWorks chart Included
Create referrals from the eClinicalWorks chart Included
Fax out a patient chart from eClinicalWorks Coming soon

Questions we get asked first

The things eClinicalWorks practices want settled before a demo.

What happens to a fax covering several patients?

It can be split into separate documents so each one files to the right eClinicalWorks chart. This comes up constantly with batched lab results and records requests.

Is the patient match automatic?

Not on eClinicalWorks. Automatic matching is a Practice Fusion capability today. On eClinicalWorks, a person selects the patient. The document already carries an AI summary and a type tag, so identifying it takes seconds rather than a full read.

Can we port our existing fax number?

Yes. Porting means referring offices and pharmacies carry on as before. A new number can run alongside during a transition if you prefer.

Can we fax a whole chart out of eClinicalWorks?

Not yet. That one is in development. Faxing individual documents and creating referrals from the chart both work now.

Does this replace our fax machine entirely?

Yes. There is no analog line, no hardware, and no toner. Working in the browser is also what makes direct filing to the chart possible.

Is it HIPAA compliant?

Yes. PHI is encrypted in transit and at rest, access is logged, and a Business Associate Agreement is signed during onboarding. See our HIPAA compliance page.

See fax triage for an eClinicalWorks practice

The demo takes fifteen minutes. It is most relevant if your inbound fax volume is measured in hundreds of pages.